Cokesbury makes customer service changes for Northern Illinois

Categories: Aurora,Chicago Northwestern,Chicago Southern,Christian Education,DeKalb,Elgin,News,Rockford

Cokesbury-logoChristian retailers must continuously reinvent and perfect the ways in which we serve churches and their leaders, due to individual marketplace changes, and increasing costs for product development and delivery. When market conditions require, Cokesbury adapts, as has been apparent in our financially self-sustaining ministry since our formation as The United Methodist Church’s first agency in 1789.

In response to current challenges, Cokesbury will no longer have a representative located in the Chicago area, but can better serve the entire Northern Illinois conference online and through our Customer Care Team. Our friendly and knowledgeable consultants are available to assist with product, order, service, delivery, account questions and much more. Contact information and hours of availability are as follows:

Telephone: 800-672-1789

Mon–Fri: 5:00 a.m. to 11:00 p.m., Central Time

Saturday: 8:00 a.m. to 4:00 p.m., Central Time

Sunday: Closed



Cokesbury’s Custom Sales resource consultants are available to help when stocked items do not meet unique personal and church needs. This group can help with special church supplies such as pew cushions, custom choir or clergy robes, church furnishings, signage, banners, and other distinctive needs.
Telephone: 800-237-7511

Mon–Fri: 8:00 a.m. to 4:15 p.m., Central Time

Thank you to the Northern Illinois Conference for its ongoing support. We look forward to continuing our work with the conference to help fulfill our mission “to reach more people in more places with quality services and resources that help them come to know and deepen their knowledge of God through Jesus Christ, learn to love God, and choose to serve God and neighbor.”

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